Release 24.Q4.R4

The FrankieOne platform is constantly evolving to provide you with better products and services. This release includes the latest enhancements and updates designed to improve your experience, along with fixes for issues you may have encountered.

Here’s what’s new in this release of the FrankieOne platform:

KYB

Trust Agent

• Enhanced Document Uploads: We've optimized how large document uploads are handled, so you can process bigger batches faster and more reliably.

KYC

• We now support the YT province code in Equifax Canada.

• General improvements around name match, handling of OCR error when submitting a new document type, DOB comparison accuracy and logging have been implemented.

Portal/Fraud

Updates:

• Ownership Insights:
  • You’ll see an improved display in the Owners and Officeholders tab.
  • Descriptors have been added to the blocking entities table to make it easier for you to interpret.
  • Thresholds are now formatted more clearly for better readability.
  • Address displays are consistent across the feature, making it easier for you to review data.
• Address Matching: We've improved the display of address matches in the Personal Information section, giving you a clearer view of the details.
• Visual Tree Display: Deregistered shareholders are now accurately displayed in the Visual Tree, ensuring you remain compliant and confident in the data.

Fixes:

• Document Information: We've resolved an issue that caused duplicate fields to appear when you expanded Document Info in the Personal Info tab.
• Role Management: You can now save role permissions without issues, especially for entity views and biometrics manual override options.
• KYC Checks: You won’t encounter problems proceeding with KYC checks when the postal code field is optional and left empty.
• Multi-Rulesets Display: We've fixed an issue with how multi-rulesets were displayed in the React portal version, ensuring a smoother experience for you.