Review and resolve potential AML matches
If a new customer has a potential AML match, this guide will show you how to review and resolve it
Issue Types
If a new customer has a potential AML match, it will show as AML in the Entities list.
View potential AML matches
Navigate to the AML screening section within the Workflow events in the entity view by clicking the AML screening from the workflow summary. The entity's overall workflow status will be Needs attention as there are potential AML matches found.
To view potential AML matches for an entity, visit the AML screening section. From the Workflow events tab on the Entities page, select the AML screening step. Refer to the following screenshot.
If an entity has AML issues, it will display the AML screening section.
The following are the parts of the AML Screening section:
- AML search - contains the parameters used in getting the AML matches
- Match summary - shows the total of AML alerts for each of the statuses (Potential Match, Unknown, True Positive, False Positive)
- Returned results - Filters
- Filter by AML match - filters the result based on the criteria selected against the AML search values
- Filter by Match status - filters the result based on the AML alert status selected
- Filter by AML issues - filters the result based on the issues selected
- Returned results - All AML alerts will be listed in the Returned results table with the following columns:
- AML Match - the name, year of birth, and country for the AML alert
- Match Status - current AML alert status
- AML Issues - identified issue types for the AML match
- Match Strength - the likelihood that the individual or entity flagged in the AML check
- Update - the date and time a user updated the alert status
- Resolved by - the user that updated the alert status
- Comments - note left by the user that updated the alert status
The following table describes the AML issues tag used in the results:
| AML Issues | Description |
|---|---|
| PEP | Politically Exposed Persons - A potential match has been found on a Politically Exposed Persons list |
| Sanctions | Sanctions - A potential match has been found against a Sanctions list |
| Watchlist | Watchlist - A potential match has been found on a Watchlist |
| Adverse media | Adverse media - A potential match has been found against an Adverse Media list |
Reviewing AML screening results
The AML screening is designed to help operators by providing an icon and a border that will change based on the AML alert review
| Icon | Description |
|---|---|
 | This status indicates a serious concern. It means that there is either an unknown reject or a true positive reject. It’s crucial for ensuring compliance and security. |
 | This status highlights that there is at least one unresolved issue, such as a potential match. It’s a call for careful review to ensure nothing is overlooked. |
 | This status is given when all issues are resolved as false positives, or when true positives and unknowns are accepted. It signifies that everything has been resolved or risks have been accepted. |
Change the AML alert status
An AML alert, by default, has the status of Potential match and in some cases Unknown or True positive.
| Status | Description |
|---|---|
 | A system-assigned status when there is a potential AML match. |
Once a decision has been made, you can update the alert status to either confirm the match or mark it as any of the following statuses. Any of these statuses can be changed, if corrections are needed.
| Status | Description |
|---|---|
 | False positive - indicates that a manual review has been carried out and the potential match FrankieOne has identified is not the customer. |
 | True Positive, Accept - indicates that a manual review has been carried out and the true positive match has been acknowledged, however, the risk is deemed acceptable and you want to continue doing business with the user. |
 | True Positive, Reject - indicates that a manual review has been carried out, the true positive match has been acknowledged, and, the risk is deemed unacceptable. |
 | Unknown, Accept - indicates that a manual review has been carried out however, the risk is deemed to be acceptable and you want to continue doing business with the user. |
 | Unknown, Reject - indicates that a manual review has been carried out, the true positive match has been acknowledged, and, the risk is deemed unacceptable. |
One way of updating an alert status is from the Workflow events page - this allows users to select a single or multiple AML alerts.
The updated Alert status will now be reflected in the returned results table and the overall workflow status will be updated to Failed or Passed depending on the results of other checks when the workflow has been re-run.
Review Details of a single AML alert
Click an AML alert to open and view the details to manually review and make a decision if this is a True positive, Unknown, or a False positive.
From here, you can see all the AML data such as PEP, Sanction, Watchlist, Adverse media, and other data sources of the AML alert
Reflect the latest status
Before wrapping up your review, select Run workflow located at the top right (between Risk score and Workflow status). At this point, Workflow status will be updated making sure that the latest updates within this workflow has been considered.
Updated 3 days ago