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Welcome to the FrankieOne Documentation Hub

This is where you will find comprehensive guides and documentation to help you start working with the FrankieOne service as quickly as possible, as well as links to our support team if you find yourself stuck.

If you're an existing FrankieOne customer looking to get started, we recommend that you start with our usage guides, then review the API reference for more details.

To know the current status of the FrankieOne platform, visit FrankieOne's Statuspage.

If you are new to FrankieOne and looking to sign up, contact our sales team and we can set you up with access to the sandbox: https://www.frankieone.com/contactus

Explore by product

Know Your Customer
(KYC)
Perform onboarding and monitoring checks on individuals.
Know Your Customer v2
(KYCv2)
Use the latest version (v2) of the FrankieOne platform for KYC.
Know Your Business
(KYB)
Onboard businesses onto your system with the FrankieOne API.
Fraud & Transaction Monitoring
Assess fraud risk at different points of your customer's lifecycle.

Explore by integration method

API Integration
Build a server integration using the FrankieOne API.
API Integration with FrankieOne v2
Build a server integration using the FrankieOne v2 API.
OneSDK
Onboard your customers using an embeddable user interface.

More topics

Welcome to Frankieone!

Notices

Developer Quickstart

KYC (Individuals)

KYB (Businesses)

FRAUD & ACTIVITY MONITORING

API

Portal

OneSDK

Smart UI (for deprecation)

Questions?

If you run into any roadblocks, you can get in touch with us using our Service Desk (preferred):

You can also email us directly:

When contacting us about a technical issue, make sure to include as much information as possible as described here.