Getting Started with the FrankieOne Portal

Need a hand with interacting with our Portal? The articles included below will show you everything you need to know about the FrankieOne Portal.

The FrankieOne portal is your single point of truth for all KYC, AML and fraud checks.

At the end of your onboarding process, a customer’s personal information is sent to FrankieOne for us to assess their level of risk and then perform a predefined sequence of checks (known as a “Recipe”) to return an overall status for that customer.

Use the FrankieOne portal as an exception handling tool to check the status of customer's checks, manually review high risk or unclear customer profiles, or audit previous customer checks.


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