Duplicate Check Results

If you have duplicate checks enabled in your recipe, you’ll be able to pick up on customers that have tried to sign up previously.

Duplicate checks, and their close counterpart the blocklist check, will return a ProcessResultObject for each match to another entity, based on your configured matching rules.

Each ProcessResultObject will contain the following values:

Field Name

Description

checkDate

UTC timestamp as to when the duplicate check was matched

checkId

The check run that found the match

checkPerformedBy

With be one of “dup”, “bl” or “dup+bl”, as the checks run for duplicate and blocklist are the same and generally run at the same time.

checkSource

Will always be builtin

checkType

Will be the full list of checks that are scheduled to be run as part of the recipe (or as requested in an ad-hoc query)

confidenceLevel

What was the matching score, based on your matching rules.

providerCheckId

Will always be the same as checkId above.

resultState

Will be one of:

  • CHECKED_SUCCESS_CLEAR: duplicate check was run and no match found
  • CHECKED_SUCCESS_WITH_NOTES: There was a match found that requires/required review.
  • CHECKED_FAILED: there was an error running the duplicate check. If you see this, please let FrankieOne dev support know and provide the entityID, requestID and date/time of the error.

The following resultNote Key-Value-Pairs will also be set.

Key Name

Value Description

match.entity.id

The entityID that we matched to

match.entity.customer_reference

If the matched entity has a customer reference, then this is included as well

match.level

How strong a match

match.type.entity

A pipe ( | ) separated list of the entity fields we matched on.

match.type.document

A pipe ( | ) separated list of the document fields we matched on.

match.notes

Which matching rule was used to determine that a match has been made.

status.current

If this match has been assessed, what is the final status. It will be one of:

  • false_positive
  • true_positive

status.manual_update

Will be the requestID of the request that set the final state of this match

status.set_date

UTC date stamp when the status was set

status.set_by

The username of the person who set the status

status.false_positive.ignore

Internal flag used to indicate this result can be ignored when evaluating overall entity state

status.true_positive

Internal flag used to indicate a true positive match

Effect on EntityProfileResult

When there is a duplicate match (either a true positive or all potential matches have not yet been marked as false positives), this will prevent any further checks from being run. In that case you would see something like the following in the entityProfileResult checkResults section:

...
            {
                "checkClass": "fraud",
                "checkType": "duplicate",
                "code": "POTENTIAL_MATCH",
                "message": "Potential duplicate match (Manual review required)",
                "result": "FAIL"
            },
            {
                "checkClass": "kyc",
                "checkType": "two_plus",
                "code": "BLOCKED_BY_OTHER_FAIL",
                "message": "Cannot check while there are potential duplicate matches",
                "result": "UNCHECKED"
            },
            {
                "checkClass": "kyc",
                "checkType": "id",
                "code": "BLOCKED_BY_OTHER_FAIL",
                "message": "Cannot check while there are potential duplicate matches",
                "result": "UNCHECKED"
            },
...

In there you can see that there is a duplicate FAIL result and subsequent checks are blocked by this failure.

Example

An example where there are two false positive matches, one true positive and outstanding are below:

"duplicateCheckResults": [
        {
            "checkDate": "2021-03-24T05:49:48.925Z",
            "checkId": "636b03c3-444b-03f5-9a63-4dd0808f3eca",
            "checkPerformedBy": "bl",
            "checkSource": "builtin",
            "checkType": "blacklist,duplicate,two_plus,id,visa,pep,fraudlist",
            "confidenceLevel": 50,
            "providerCheckID": "636b03c3-444b-03f5-9a63-4dd0808f3eca",
            "resultNotes": [
                {
                    "kvpKey": "match.entity.id",
                    "kvpType": "general.string",
                    "kvpValue": "562d651e-72c2-62b3-0494-bc7c6c5fa622"
                },
                {
                    "kvpKey": "match.level",
                    "kvpType": "general.string",
                    "kvpValue": "MEDIUM"
                },
                {
                    "kvpKey": "match.type.entity",
                    "kvpType": "general.string",
                    "kvpValue": "Date|Fnam"
                },
                {
                    "kvpKey": "match.notes",
                    "kvpType": "general.string",
                    "kvpValue": "Match rule #5"
                },
                {
                    "kvpKey": "original_checksource",
                    "kvpType": "general.string",
                    "kvpValue": "builtin"
                },
                {
                    "kvpKey": "status.false_positive.ignore",
                    "kvpType": "result.code",
                    "kvpValue": "01F1HCJ9Z28PEH116EPRBERPTZ"
                },
                {
                    "kvpKey": "status.current",
                    "kvpType": "general.string",
                    "kvpValue": "false_positive"
                },
                {
                    "kvpKey": "status.manual_update",
                    "kvpType": "result.code",
                    "kvpValue": "01F1HCJ9Z28PEH116EPRBERPTZ"
                },
                {
                    "kvpKey": "status.set_by",
                    "kvpType": "general.string",
                    "kvpValue": "[email protected]"
                },
                {
                    "kvpKey": "status.set_date",
                    "kvpType": "general.datetime",
                    "kvpValue": "2021-03-24T05:50:53Z"
                }
            ],
            "resultState": "CHECKED_SUCCESS_WITH_NOTES"
        },
        {
            "checkDate": "2021-03-24T05:49:48.925Z",
            "checkId": "636b03c3-444b-03f5-9a63-4dd0808f3eca",
            "checkPerformedBy": "bl",
            "checkSource": "builtin",
            "checkType": "blacklist,duplicate,two_plus,id,visa,pep,fraudlist",
            "confidenceLevel": 50,
            "providerCheckID": "636b03c3-444b-03f5-9a63-4dd0808f3eca",
            "resultNotes": [
                {
                    "kvpKey": "match.entity.id",
                    "kvpType": "general.string",
                    "kvpValue": "3dd1a14c-ea67-69c6-94b9-511abad25c56"
                },
                {
                    "kvpKey": "match.level",
                    "kvpType": "general.string",
                    "kvpValue": "MEDIUM"
                },
                {
                    "kvpKey": "match.type.entity",
                    "kvpType": "general.string",
                    "kvpValue": "Date|Fnam"
                },
                {
                    "kvpKey": "match.notes",
                    "kvpType": "general.string",
                    "kvpValue": "Match rule #5"
                },
                {
                    "kvpKey": "original_checksource",
                    "kvpType": "general.string",
                    "kvpValue": "builtin"
                },
                {
                    "kvpKey": "status.true_positive",
                    "kvpType": "result.code",
                    "kvpValue": "01FDP9VKDQF6V763XG9AC778SW"
                },
                {
                    "kvpKey": "status.current",
                    "kvpType": "general.string",
                    "kvpValue": "true_positive"
                },
                {
                    "kvpKey": "status.manual_update",
                    "kvpType": "result.code",
                    "kvpValue": "01FDP9VKDQF6V763XG9AC778SW"
                },
                {
                    "kvpKey": "status.set_by",
                    "kvpType": "general.string",
                    "kvpValue": "[email protected]"
                },
                {
                    "kvpKey": "status.set_date",
                    "kvpType": "general.datetime",
                    "kvpValue": "2021-08-22T06:48:06Z"
                }
            ],
            "resultState": "CHECKED_SUCCESS_WITH_NOTES"
        },
        {
            "checkDate": "2021-03-24T05:49:48.925Z",
            "checkId": "636b03c3-444b-03f5-9a63-4dd0808f3eca",
            "checkPerformedBy": "bl",
            "checkSource": "builtin",
            "checkType": "blacklist,duplicate,two_plus,id,visa,pep,fraudlist",
            "confidenceLevel": 50,
            "providerCheckID": "636b03c3-444b-03f5-9a63-4dd0808f3eca",
            "resultNotes": [
                {
                    "kvpKey": "match.entity.id",
                    "kvpType": "general.string",
                    "kvpValue": "1dd0b3af-97b7-5db0-fc35-9b180aa0b37d"
                },
                {
                    "kvpKey": "match.level",
                    "kvpType": "general.string",
                    "kvpValue": "MEDIUM"
                },
                {
                    "kvpKey": "match.type.entity",
                    "kvpType": "general.string",
                    "kvpValue": "Date|Fnam"
                },
                {
                    "kvpKey": "match.notes",
                    "kvpType": "general.string",
                    "kvpValue": "Match rule #5"
                },
                {
                    "kvpKey": "original_checksource",
                    "kvpType": "general.string",
                    "kvpValue": "builtin"
                }
            ],
            "resultState": "CHECKED_SUCCESS_WITH_NOTES"
        },
        {
            "checkDate": "2021-03-24T05:49:48.925Z",
            "checkId": "636b03c3-444b-03f5-9a63-4dd0808f3eca",
            "checkPerformedBy": "bl",
            "checkSource": "builtin",
            "checkType": "blacklist,duplicate,two_plus,id,visa,pep,fraudlist",
            "confidenceLevel": 80,
            "providerCheckID": "636b03c3-444b-03f5-9a63-4dd0808f3eca",
            "resultNotes": [
                {
                    "kvpKey": "match.entity.id",
                    "kvpType": "general.string",
                    "kvpValue": "668f310d-26fb-c1f9-7a6a-b202997fb968"
                },
                {
                    "kvpKey": "match.level",
                    "kvpType": "general.string",
                    "kvpValue": "HIGH"
                },
                {
                    "kvpKey": "match.type.entity",
                    "kvpType": "general.string",
                    "kvpValue": "Date"
                },
                {
                    "kvpKey": "match.type.document",
                    "kvpType": "general.string",
                    "kvpValue": "IdNo"
                },
                {
                    "kvpKey": "match.notes",
                    "kvpType": "general.string",
                    "kvpValue": "Match rule #2"
                },
                {
                    "kvpKey": "original_checksource",
                    "kvpType": "general.string",
                    "kvpValue": "builtin"
                },
                {
                    "kvpKey": "status.false_positive.ignore",
                    "kvpType": "result.code",
                    "kvpValue": "01F1HCJ3X0GJNN86BCDW2MB4RR"
                },
                {
                    "kvpKey": "status.current",
                    "kvpType": "general.string",
                    "kvpValue": "false_positive"
                },
                {
                    "kvpKey": "status.manual_update",
                    "kvpType": "result.code",
                    "kvpValue": "01F1HCJ3X0GJNN86BCDW2MB4RR"
                },
                {
                    "kvpKey": "status.set_by",
                    "kvpType": "general.string",
                    "kvpValue": "[email protected]"
                },
                {
                    "kvpKey": "status.set_date",
                    "kvpType": "general.datetime",
                    "kvpValue": "2021-03-24T05:50:47Z"
                }
            ],
            "resultState": "CHECKED_SUCCESS_WITH_NOTES"
        }
    ],

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