The onboarding list contains all profiles that require manual review.
The Monitoring list contains all profiles that have “Passed”. No further action is required on these profiles.
You can also view if this profile has Ongoing Monitoring switched on.
|Name||Customer’s full name collected on the application. This name is used in KYC verification and AML screening.|
|Customer ID||The reference ID assigned to this customer.|
|Profile Status||Displays the overall status of the customer profile.|
|Created||Display the age of customer application.|
|Last Updated||Displays when the last change was made to the customer application.|
|Risk Level||Risk level of customer.|
|Issues||Displays any issues found in customer application.|
|Assigned to||Displays the user assigned to the customer application for review and decisioning.|
Manage your workflow by clicking the funnel icon next to the column heading:
There is a GIF that shows this process here:
Expanded responses are a DVS initiative to provide more information about an individual’s document verification outcome. An expanded response is a brief explanation provided by the document issuer, on why the individual’s information did not match the document being verified.
From the Portal, on the Audit Report of the particular entity, example below:
Updated 1 day ago