Monitoring and Onboarding lists
The monitoring and onboarding lists within our portal show lists of customer profiles for review.
The onboarding list contains all profiles that require manual review.
The Monitoring list contains all profiles that have “Passed”. No further action is required on these profiles.
You can also view if this profile has Ongoing Monitoring switched on.
|Name||Customer’s full name collected on the application. This name is used in KYC verification and AML screening.|
|Customer ID||The reference ID assigned to this customer.|
|Profile Status||Displays the overall status of the customer profile.|
|Created||Display the age of customer application.|
|Last Updated||Displays when the last change was made to the customer application.|
|Risk Level||Risk level of customer.|
|Issues||Displays any issues found in customer application.|
|Assigned to||Displays the user assigned to the customer application for review and decisioning.|
List Filtering & Sorting
Manage your workflow by clicking the funnel icon next to the column heading:
There is a GIF that shows this process here:
Updated over 1 year ago