Onboarding List

The onboarding list contains all profiles that require manual review.

3340 — Screenshot of the onboarding list

Monitoring List

The Monitoring list contains all profiles that have “Passed”. No further action is required on these profiles.
You can also view if this profile has Ongoing Monitoring switched on.


Label	Description
Name	Customer’s full name collected on the application. This name is used in KYC verification and AML screening.
Customer ID	The reference ID assigned to this customer.
Profile Status	Displays the overall status of the customer profile.
Created	Display the age of customer application.
Last Updated	Displays when the last change was made to the customer application.
Risk Level	Risk level of customer.
Issues	Displays any issues found in customer application.
Assigned to	Displays the user assigned to the customer application for review and decisioning.

List Filtering & Sorting

Manage your workflow by clicking the funnel icon next to the column heading:

There is a GIF that shows this process here: