Manage Users

How to manage users in the FrankieOne portal

To manage users in the FrankieOne portal open the Users page

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Users Management

Displays a list of all users currently registered in your FrankieOne portal as well as the roles that are assigned to them.

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Add a New user

Click the Add New User button and enter the name and email address.

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Ensure that at least one role is assigned to the new user, otherwise they will not be able to access the portal.

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Click the Save icon to create the new user.

An email will be sent to the user with information on setting their password.

Lock a User

Locking a user prevents the user from having access to the FrankieOne portal, however leaves their profile in the FrankieOne system for audit purposes.

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Reset the Password

To send a reset password link to a user, click the lock icon associated with that user. This will email a link to the user with instructions on resetting their password.

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