RequestID

Every single API response will always return a unique RequestID (also known as a Transaction ID).
This is a time-based UUID called a ULID.

Embedded inside is both a random element, along with a millisecond precision timestamp. This allows for ULIDs to be sorted alphabetically, which also puts them in chronological order too.

The Request ID can be used to trace results within the FrankieOne service, or (re)retrieve past API call results.

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Keep the RequestID for you records

You can use this ID as a unique tracking number from FrankieOne for your own records.


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Save it for troubleshooting!

If you're contacting FrankieOne for help, the single best piece of information that can be supplied to us is the RequestID. From there we can trace back all other data within our system to help resolve the problem.


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