Frankie’s portal supports the ability to perform a manual KYC verification
Manual KYC does NOT check with our partners, this is purely an internal check and requires staff to attest they have sighted enough evidence as per their own internal policies to “pass” a customer.
Generally used when the electronic KYC attempts have failed and you have gained sufficient evidence and want to proceed to onboard this customer.
Manual KYC involves providing sufficient evidence to support the identity verification
- 1 Primary Photographic ID
- 2 Primary Non-photographic
- 1 Primary Non-photographic and 1 Secondary
ID types with a photo such as Drivers Licence, Passport.
ID types without a photo such as Medicare, Birth Certificate
It is possible to provide Secondary types of ID to support the manual verification
Updated about 1 month ago